ADP (Automatic Data Processing, Inc.) revealed 4 HR trends that are reshaping the future of work in 2022:
- The visibility of collaborators and employees will be redefined
- People and purpose will drive the work culture
- Reliable data and experience will drive resilience.
- Greater innovation will accelerate growth
Next, we will elaborate on these trends.
The visibility of collaborators and employees will be redefined.
As employers explore in-office, fully remote, and hybrid workplace models, they will seek new opportunities to increase employee visibility and better understand the needs of a dispersed workforce. According to the ADP Research Institute study “People at Work: A Global Workforce View,” in one year, COVID has significantly impacted where workers work. In fact, three-quarters (75%) of the global workforce made changes or plans to change how or where they live, with an even higher percentage (85 %) among Generation Z. Furthermore, ADP (Advice Partner) surveyed U.S. small and medium-sized businesses and found that 66 % have a hybrid work model in place.
To foster connection in the absence of physical proximity, people data will provide insights into flows and performance, enabling managers to take appropriate actions to support a high-performing remote or hybrid team. This new dynamic, built on mutual trust, will help drive engagement and performance among collaborators and employees.
2) People and purpose will drive the work culture
As employers (companies) look for ways to drive inclusion amidst new work models, connection will become a measure of workforce culture. The ADP Research Institute revealed that U.S. workers who feel Strongly Connected to their employer are 7.5 times more likely to be Fully Engaged than those who don’t feel connected.
With connection driving engagement, employers will need to increase their focus on their people and reflect on the broader purpose that unites their workforce. Workforce flexibility will stretch beyond perceived boundaries and employers will embrace people-centric initiatives to build a workplace where everyone can thrive. Diversity, equity, and inclusion strategies will also evolve to drive real, measurable progress. ADP data shows that over 50% of businesses that leveraged data analytics capabilities took action and achieved a positive impact on their metrics.
3) Reliable data and experience will drive resilience
As many collaborators and employees remain remote and hybrid, operational and compliance considerations will grow, adding to an already complex regulatory environment. In fact, ADP's series of HR surveys with HR outsourcing found that nearly 20% of US companies with 25 to 99 employees admit they currently face challenges related to compliance and regulatory issues, which may increase as regulations change. To move forward, leaders will rely more on real-time data to proactively address compliance and guide decision-making.
Quality data will be key to giving businesses the confidence they need to act.
4) Greater innovation will accelerate growth
As business and commercial models evolve amidst global changes, companies will turn to technology to drive efficiency and expand capabilities by eliminating work (exclusively) by task and refocusing efforts on strategic growth initiatives.
According to ADP data, monthly users of its ADP Mobile Solutions app increased by more than 25 % in 2021 compared to 2020, as workers leverage self-service tools, which helps eliminate administrative tasks for HR professionals and allows them to focus more on their people. This digitization will benefit both employers and employees, as employees seek greater flexibility and control in their work experience.
As roles (job descriptions) evolve, an increase in skills-based hiring will further drive innovation. The ADP Research Institute's ”People at Work: A Global Workforce View” study found that more than one in four workers (28 %) report taking on a new role or switching roles due to pandemic-driven labor market shifts.
The number increases to 36% for Gen Z workers. After a period during which collaborators were forced to retrain, individuals will continue to prioritize their skills and seek opportunities to apply their unique strengths. To accelerate performance, employers will need to focus on those individual strengths and provide opportunities for employees to develop new skills or embark on a new career path with more growth opportunities.
Information regarding the trends shaping the workforce in 2022 is provided by ADP, for whom Advice acts as representatives in Uruguay and Paraguay in Latin America. Design better ways of working through cutting-edge products, premium services, and exceptional experiences that enable people to reach their full potential. Human Resources, Talent, Time Management, Benefits, and Payroll. Informed by data and designed for people.
